About Us

Built for the businesses that run on repeat customers

LoyalTrak gives small service businesses a simple, affordable way to sell prepaid passes, track visits, and build the kind of loyalty that keeps customers coming back.

LoyalTrak is an Ohio based software company. We build focused tools for small service businesses — the kind of businesses that live and die by repeat customers, where relationships matter more than algorithms, and where the owner is usually also the one unlocking the door in the morning.

The idea behind LoyalTrak is simple: prepaid visit passes are one of the most effective tools a service business can offer, but most platforms that support them are built for large fitness chains, require expensive monthly plans, take a percentage of every sale, or demand that your customers download yet another app. We thought small businesses deserved something better.

So we built a platform that lets any service business — a yoga studio, a dog daycare, a golf simulator, a coffee shop, a nail salon, a car wash — sell passes online, track every visit, and give customers a simple QR code link that works in their browser without an app. Setup takes less than 30 minutes. Creating a new pass type takes under a minute. Redeeming a visit takes seconds. That's the whole idea.


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Flat pricing, no surprises
We charge a flat monthly fee and never take a percentage of your pass sales. You keep what you earn.
Simple by design
We build only what you actually need. No bloated feature sets, no weeks of setup, no training required.
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Your data, always
Customer data is yours. We never sell it, never monetize it, and never auto-delete it — even if you cancel.
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Real support, real people
We're a small team and we actually read our email. If something isn't working or you have a question, you'll hear back from a real person.

Get in touch

Questions, feedback, or just want to talk through whether LoyalTrak is a good fit for your business? We're a small team and we actually read our email.

support@loyaltrak.com

Ready to see it for yourself?

Start selling passes in under 30 minutes. No developer, no app, no long-term contract.