SMS-powered loyalty for local businesses

Your customers keep
coming back.
Automatically.

LoyalTrak runs your rewards program, referral system, and missed-call recovery — all by text message. No app. No tech headaches. Live in 10 minutes.

Start free — 14 days › See how it works

No credit card needed · No software to install · Cancel anytime

Westside Auto Care

(216) 555-0182

Customer

AUTO

LoyalTrak

✓ Stamp 4 of 5 added! One more visit for your free oil change.

Customer

AUTO

LoyalTrak

🎉 You earned it! Free oil change — show this text on your next visit.

The problem every local business faces

Good customers drift away. You never know why — or when.

📞

Missed calls = lost revenue

When you miss a call and don't respond instantly, that customer calls your competitor. Most never call back on their own.

📋

Paper punch cards get lost

Stamp cards are forgotten in wallets or thrown away. Customers stop trying and drift to whoever remembers them.

🔇

No way to reach customers

When you have a slow week or a special offer, there's no way to let loyal customers know without spending on ads.

🤷

Word-of-mouth is invisible

Happy customers refer friends but you have no way to track it, reward it, or encourage it to happen more often.

What LoyalTrak does

Four tools. One simple system.
All by text message.

Your customers don't need to download anything. If they can send a text, they can use LoyalTrak. Everything runs automatically in the background while you focus on your business.

Tool 01

📞

Missed Call Text-Back

The moment you miss a call, LoyalTrak automatically sends the caller a text — usually within 30 seconds. They know you saw them and are far more likely to stay instead of calling someone else.

"Hi! You just called Westside Auto Care — so sorry we missed you! Reply here or call us back at (216) 555-0182 and we'll get you sorted."

Tool 02

⭐

SMS Rewards Program

Give every customer a digital punch card that lives in their phone. They text your keyword after each visit. When they hit your target, they automatically receive their reward by text.

"Stamp 5 of 5 — you've earned a FREE oil change! Show this text on your next visit to redeem."

Tool 03

🤝

Referral Program

Every customer gets a unique sharing code. When they refer a friend who texts in for the first time, both are automatically rewarded. Word-of-mouth, tracked and rewarded on autopilot.

"Your friend just joined using your code! Your reward is on its way — thanks for spreading the word!"

Tool 04

🔄

Win-Back Messages

If a customer hasn't visited in 30 days, LoyalTrak automatically sends them a personal "we miss you" message with a special offer. Silent re-engagement, every time. Available on Growth and Pro.

"It's been a while! Come back to Westside Auto and get 15% off your next service. Just show this text."

How it works

Simple for you. Simple for your customers.

No software for your customers to figure out. No new system for your staff to learn. Just a phone number, a keyword, and LoyalTrak does the rest.

You sign up and set up in minutes

Tell us your keyword (like AUTO or SALON) and what your reward is. Your account is live in under 10 minutes — no tech skills needed.

Put your keyword where customers look

Add it to your counter card, receipts, and door. "Text AUTO to (216) 555-0182 to earn rewards." That's the whole ask.

Works on receipts, counter cards, Instagram bio, Google listing — wherever your customers already look.

Customers text in after each visit

They send your keyword. LoyalTrak counts their stamp, sends a confirmation, and tracks their progress. No staff involvement needed.

Customer texts AUTO → "Stamp 3 of 5 — two more until your free oil change!"

Rewards and referrals happen automatically

When a customer hits their goal, they get the reward by text — no action from you. Referrals are tracked and rewarded the same way. Watch it all in your dashboard.

The numbers

What this is actually worth to your business

Real figures from what businesses with loyalty programs and missed-call recovery actually see — compared to those without.

67%

of revenue at most local businesses comes from repeat customers — not new ones

5×

cheaper to keep an existing customer than to find and win a brand new one

50%

of missed calls never call back — they find someone else who answered

3×

more Google reviews when you ask automatically right after a rewarding visit

💸 What a typical business loses without LoyalTrak

Missed calls per month (avg. 8–12)~$480 lost

Customers who drift and never return~$300–600 lost

Referrals that go untracked and unrewarded~$200 lost

Slow days with no way to fill them~$150–300 lost

Estimated monthly revenue leak$1,100–1,600/mo

✅ What LoyalTrak costs vs. what it recovers

LoyalTrak Core plan$39/mo

Missed calls recovered (avg. 4–6/mo)+$240 recovered

Repeat visits from rewards program+$300–500 added

New customers from referrals+$200+ added

Return on $39/mo Core plan$700–1,000+/mo

Pricing

Simple pricing. No hidden fees.
No contracts.

Start with a free 14-day trial — no credit card needed. Pick the plan that fits your business today. Upgrade, downgrade, or cancel any time.

Core

$39/mo

Everything you need to get started

Perfect for solo operators and small businesses who want to stop losing missed calls and build a simple loyalty program.

Missed call text-back — automatic
SMS rewards program (digital punch card)
Referral program — tracked automatically
150 texts/mo included
1 business location
Business owner dashboard
Email support
Win-back messages
Broadcast SMS promos
Google review requests

Start free trial

Everything side by side

See exactly what's included in each plan so you can pick the right fit from day one.

Feature	Core $39/mo	Growth $79/mo	Pro $149/mo
Core tools — included in every plan
Missed call text-back	✓	✓	✓
SMS rewards program	✓	✓	✓
Referral program	✓	✓	✓
Business owner dashboard	✓	✓	✓
Volume
Texts included per month	150	400	Unlimited
Business locations	1	1	Up to 3
Growth tools
Win-back messages	—	✓	✓
Google review requests	—	✓	✓
Broadcast SMS promos	—	✓	✓
Advanced (Pro only)
Staff verification code	—	—	✓
Daily rotating verify codes	—	—	✓
Multiple locations	—	—	✓ up to 3
Support
Support level	Email	Priority email	Priority email
Setup guide included	✓	✓	✓

Questions & answers

Plain answers to common questions

Does my customer need to download an app or create an account?

No — and that's the whole point. Your customers just send a text message. Nothing to download, no account to create, no password to remember. If they can send a text, they're in. This is why LoyalTrak works where loyalty apps often fail — there's no barrier to entry.

How long does setup take?

Most businesses are fully live in under 10 minutes. You create your account, enter your keyword and reward, and you're ready. We send you a test text right away so you can see it working before your first real customer uses it.

What happens when I miss a call?

Within about 30 seconds, LoyalTrak automatically sends an SMS to whoever called you. The message uses your business name and lets them know you saw their call. You don't have to do anything — it happens automatically every time, even when you're with another customer or closed for the day.

What if a customer tries to earn stamps without actually visiting?

LoyalTrak limits one stamp per calendar day per customer automatically — so texting multiple times in a single day only counts once. Pro plan customers can also enable a staff verification code, where the customer must include a 4-digit code that only your staff gives out after a real visit. This makes it completely fraud-proof for businesses with high-value rewards.

Which plan should I start on?

Most first-time customers start on Core — at $39/mo it's less than one missed appointment and includes all three core tools. Once you're seeing results and want to send promos or re-engage inactive customers, Growth is the natural next step. Pro makes sense when you open a second location or need airtight stamp verification for high-value rewards.

Is this legal? Do I need permission to text customers?

Yes, completely legal. When a customer texts your keyword, they initiate the conversation — that counts as consent under US SMS regulations. Every message also includes an opt-out option. Customers can text STOP at any time and LoyalTrak immediately stops messaging them. We handle all of this automatically.

Can I cancel if it's not working for me?

Absolutely. Cancel any time from your dashboard — no fees, no questions asked, no notice required. Your customer data always belongs to you and can be exported whenever you want.

Your customers keepcoming back.Automatically.

Good customers drift away. You never know why — or when.

Four tools. One simple system.All by text message.